Shipping policy
At MerchElon, we want your order to reach you as smoothly and efficiently as possible. This page explains how order processing, shipping, tracking, and delivery work.
Order Processing
Once your order is placed, it will begin processing before shipment.
Most orders are prepared within 2–5 business days, although processing times may vary depending on the product, order volume, or availability.
Please note that weekends and public holidays are not included in processing times.
Shipping Times
Estimated delivery times depend on your location and the shipping method available at checkout.
Typical delivery estimates are:
- United States: approximately 7–12 business days after processing
- International orders: approximately 7–20 business days after processing
These delivery times are estimates and are not guaranteed. Delays may occasionally occur due to customs, carrier disruptions, weather conditions, peak shopping periods, or other circumstances outside our control.
Shipping Costs
Shipping charges are calculated based on the products in your order, delivery destination, and available shipping method.
The exact shipping cost will be displayed at checkout before you complete your purchase.
If a free-shipping promotion is available, the applicable conditions will be shown on our website or during checkout.
Order Tracking
Once your order has been shipped and tracking information becomes available, you will receive a shipping confirmation email with your tracking details.
Please allow approximately 24–72 hours for tracking information to become active after receiving the shipping confirmation.